Redefining the Employee Experience: 9 Elements for Success

Posted by Jake Mandel on Jul, 24, 2023

Today, workplaces are undergoing a transformation to improve flexibility and create stronger employee connections. With talent shortages and high employee turnover on the radar, organizations are proactively enhancing the employee experience (EX) to deliver a more personalized, authentic, and inspiring workplace. This effort is yielding tangible benefits, translating into improved individual, team, and overall organizational performance.

In building an exceptional EX, companies must recognize and value the diverse perspectives and values of their workforce. While monetary incentives have their place, it's time to set the record straight – higher compensation isn't always the ultimate driver of motivation. Instead, what truly resonates with employees is a profound sense of connection, both with the meaningful work they do and the empowerment to influence decisions shaping their career.

By encouraging this sense of ownership and belonging, organizations can cultivate a workforce that is engaged, motivated, and committed to delivering exceptional results.

In, This Time It's Personal: Shaping the 'new possible' through employee experience , McKinsey & Company introduces 9 key elements that define the employee experience. 

In this blog, we list the elements and provide some questions you can use as a self-assessment checklist to start to evaluate your corporate employee experience level.

Here are the 9 key elements that define an exceptional employee experience:

Social Experience:

1 - People & Relationships: Are leaders acknowledging and valuing the contributions of employees to the organization?

2 - Teamwork: Does the workplace foster a culture of trust, care, collaboration, and innovation among team members?

3 - Social Climate: Is there a sense of belonging and inclusivity within the organization's community?

Work Experience:

4 - Work Organization: Do employees have clear responsibilities, engaging tasks, and the necessary resources to succeed in their roles?

5 - Work Control and Flexibility: Can employees efficiently manage their workload with flexibility, enabling a positive work-life integration?

6 - Growth and Rewards: Are there opportunities for learning and development, along with incentives that support personal and family growth?

Organization Experience:

7 - Purpose: Does the company's purpose align with individual goals, allowing employees to contribute meaningfully to its processes?

8 - Technology: Is the organization equipped with user-friendly and efficient technology, streamlining work processes without unnecessary friction?

9 - Physical Environment: Is the workplace safe, comfortable, and designed with a human-centric approach?

A highly regarded employee experience gives companies a powerful edge in attracting, inspiring, and retaining top talent. According to McKinsey & Company, companies with exceptional employee experience see a 40% increase in discretionary effort from their motivated workforce.

Remember, employee experience isn't just another process – it's about creating positive, fulfilling, and joyful moments at work. This approach attracts the best talent, boosts performance, and encourages employee loyalty.

Looking for a partner to help you transform your EX? Teambonders is here to help you elevate your employee experience with a range of team building programs that strengthen communication skills and create collaborative connections.


We also provide programs that focus on connecting employees to charitable and social causes, improve well-being and mental health, and entertain groups of all sizes. 



Get in touch with us today to get started! Teambonders is a team of skilled corporate event creators and facilitators, committed to raising the spirit of camaraderie, cooperation and communication in the workplace through interactive and social events and play.


Tags: Benefits to Team Building